In my last blog, I talked about the importance of knowledge, of knowing your products and your clients’ products strengths and weakness better than your competitors.
If you did the exercise, you will now be armed with more tools to sell your product or service.
So far, in the selling journey we have had Mindset, Insight, and now the Path-Evaluating clients’ needs.
The next stage in the selling journey is the Path.
Every sale involves some type of discovery. At this point, you have adjusted your mindset and achieved solid insight into your product or service. You are now ready to get on the path to a sale.
The next step is discovering what your clients’ needs and wants really are. You are not ready to seal the deal, but you are looking down the road ahead of you, mapping out the territory that will lead to the sale.
You will cover this ground alongside your client, by focusing on your clients’ needs and how you can move together down the path toward fulfilling them. Think of “the path” as the discovery process behind every sale, where we find out how we can match up our product with the needs of the customer.
I sometimes put it another way – “Stop selling your solution, and find out their problems.”
We should understand that the intersection is not reached all at once, and the journey is seldom the same twice.
Clients’ needs differ depending on many variables, including timing and general willingness to buy. Our job is to discover the underlying need or want, and to be there when the timing and willingness converge.
We can do that by creating events and taking actions that position us in the clients’ path, so we are there when they are ready to buy.
You can only be truly ready to provide solutions to your clients’ problems if you develop a deep understanding of their wants and needs.
In the first instance, you do this by asking questions. We’ll explore that some more in the next blog.
Evaluate emotional needs
Remember this: Every one of your clients has a need for your product, usually at an emotional level.
What I want you to do is a simple, quick exercise.
Either spend some time with a notepad, or just answer these in your next sales meeting, or do them now on your own.
- Why do my clients buy this?
- What result does it give them?
- What does it do?
- What am I really selling? (Are you fulfilling a pent-up desire?)
- How do they feel when they buy it?
- What emotions trigger a sale?
- What are the motivations for them buying your product or service?
There are several more exercises you can do to construct valuable tools and these are found in Chapter 5 On the Path: EvaluatIng Clients’ Needs (Link). Selling is not optional – How to master the most important skill in business and life.
If you love this video please make sure to subscribe to my YouTube channel.
PLUS: WHENEVER YOU’RE READY…
Here are 4 ways I can help you make more sales in your business – whether you businesses is big or small.
- Become a Sales Mindset Blueprint Member. Every month you get access to an exclusive coaching session with me as well as full access to my sales programme. Get the deets here.
- Try the new 7 Days to Sales Success Framework. Make More Sales in 7 days. The framework of everything you need to get started in making more sales in your business. The Sales Success Framework is based on a simple 7 day challenge. Click here to find out how you can grow your business by making more sales.
- Join our Private Facebook Group – The Salesmindset Inner Circle. Get all the latest up to date sales ideas. Every week we do Facebook Live updates on all things sales. Tips, ideas, free coaching, and much more. Join me by clicking here.
- . Work with me One-on-One. f you’re a business owner, small or large or in the professional services you might just be a few strategies, tactics and tools away from doubling your lead flow, revenue and impact. Jump on a FREE 15 minute Brainstorm call with me by clicking here.